Drink is too short or flow is weakMy Way 2 · TAS6502
Tank seating, filter priming, the piercing unit and scale are the user-serviceable causes.
Maintenance assistantFind the cause.
Find the cause.
Try the safe checks first.
Choose the exact machine family and symptom. Each guide separates quick checks from steps that require manufacturer support, so you know when to continue and when to stop.
96 guided diagnostics15 brands covered✓ no casing removal
01
A useful place to start
Frequent coffee machine problems
Start with the symptom closest to what you see on the machine. The exact model scope is shown before every procedure.
Keurig · K-Supreme / K-Elite
Keurig not brewing or pumping water: restore the flow safely
No brew, no pumped water and a partial cup often come from the same water-flow problem. Start with the reservoir and a water-only test, then clean only the removable parts and needle openings described for the exact brewer.
Open the complete guide →Keurig · K-Supreme / K-EliteKeurig won’t turn on or keeps shutting off: power and auto-off checks
Auto-off can look like a power failure: K-Supreme Plus SMART switches off after five minutes, while K-Elite settings differ. A truly dead brewer gets only safe outlet and plug checks—never an opened casing.
Open the complete guide →NESCAFÉ Dolce Gusto · Genio S · Piccolo XSDolce Gusto orange light: what it means and how to clear it
On Dolce Gusto models with this feature, a continuous orange power button is the descaling reminder, typically after about 300 extractions. The machine may still brew, but the correct model-specific cycle should be completed.
Open the complete guide →Breville / Sage · Barista ExpressBreville / Sage Barista Express no pressure: grind, dose and flow checks
Low pressure is usually a puck-preparation problem—coarse grind, low dose or old beans—unless water flow is also missing. A cleaning-disc test can distinguish the gauge from the coffee recipe when the exact manual includes it.
Open the complete guide →Nespresso · VertuoNespresso Vertuo red or orange light: read every blink pattern
The blink pattern identifies an open head, an unread capsule, a requested rinse or a fault. Start with the non-invasive checks.
Open the complete guide →Keurig · K-Supreme / compatible descale-mode brewersKeurig descale light won’t turn off: complete the right mode and rinse
A normal water rinse does not always clear the counter. The brewer must enter its documented descale mode and reach the final “Descale Complete” or equivalent state after fresh-water rinses.
Open the complete guide →02
Troubleshooting by brand and symptom
Start with the symptom closest to what you see on the machine. The exact model scope is shown before every procedure.
Magnifica SDescale light is on or the cycle must be runMagnifica S · ECAM11/12/20/21/22.1XX→Magnifica SA red warning icon stays on or flashesMagnifica S · ECAM11/12/20/21/22.1XX→Magnifica EvoDescale light is on, cycle pauses or asks for a third rinseMagnifica Evo · ECAM29x→Dinamica“Descale” message, descale icon or third rinse requestDinamica · ECAM35x→MagnificaWater appears with the coffee groundsMagnifica S / Evo / Start→Magnifica EvoMilk no longer froths correctlyMagnifica Evo · ECAM29x→DinamicaA red warning light stays on or flashesDinamica · ECAM35x→
Original / Original PlusCoffee does not flow or only a small amount comes outOriginal HD78xx · Original Plus CSA210→Original / Original PlusThe lid will not open after brewingOriginal HD78xx · Original Plus CSA210→Original / Original PlusSlow flashing for more than 90 seconds or water stays coldOriginal HD78xx · Original Plus CSA210→
Original / VertuoWater leaks around the capsule, into the capsule bin or beneath the machineOriginal · Vertuo→VertuoThe machine is stuck in descaling modeVertuo Next · Vertuo Pop · Vertuo Plus→VertuoThe machine will not turn on and no light appearsVertuo Next · Vertuo Pop · Vertuo Plus→Original / VertuoCoffee is slow, short or does not flowOriginal · Vertuo→